Privacy Policy — RentAcquire

This Privacy Policy explains how RentAcquire ("we", "us", "our") collects, uses, shares and protects your personal data when you use our website, mobile app and related services (collectively, the "Platform"). We are committed to handling your data in accordance with the Digital Personal Data Protection Act, 2023 and other applicable Indian laws.

1. Information We Collect

Account data — name, email, mobile number, password (hashed), role (Buyer, Owner, Agent, Builder) and city.
Listing data — property details, locality, address, pricing, photos and amenities you submit.
Enquiry data — messages, contact details and properties you enquire about or save.
Technical data — IP address, device, browser, and usage logs collected automatically.
Social login — basic profile (name, email, avatar) if you sign in with Google or Facebook.

2. How We Use Your Data

To create and manage your account and verify your email address.
To publish your listings and connect buyers, tenants and owners.
To respond to enquiries, support requests and transactional emails.
To improve, secure and personalise the Platform.
To comply with legal obligations and prevent fraud or abuse.

3. Legal Basis

We process your data based on your consent, to perform our contract with you, to comply with the law, and for our legitimate interests in operating a safe, useful marketplace. You may withdraw consent at any time, subject to legal and contractual limits.

4. Sharing of Data

We do not sell your personal data. We share it only with: (a) other users where necessary to complete an enquiry or listing interaction; (b) service providers (hosting, email, analytics) bound by confidentiality; and (c) authorities where required by law.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services and meet legal requirements. You may request deletion of your account and associated data at any time.

6. Security

Passwords are stored using one-way hashing, traffic is served over HTTPS, and access to data is restricted. No system is perfectly secure, but we take reasonable technical and organisational measures to protect your data.

7. Your Rights

Under the DPDP Act, 2023 you may access, correct, update or erase your personal data, withdraw consent, and nominate a representative. To exercise these rights, contact us at the address below.

8. Cookies

We use essential cookies for sessions and authentication, and may use analytics cookies to understand usage. You can control cookies through your browser settings.

9. Children

The Platform is not intended for users under 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Policy from time to time. Material changes will be notified on this page with a revised "Last updated" date.

11. Contact

For privacy questions or to exercise your rights, email info@rentacquire.com. Grievances are handled by our Grievance Officer, RentAcquire, Uttar Pradesh, India.